Inverness Community Care Forum - Questions

The following information is based on our current printed leaflet.

Who are We?

The Forum is made up of people who use community care services, carers and people who are regularly in touch with users and carers, e.g. representatives of relevant voluntary & statutory organisations. By carers, we mean people who look after a friend, relative or neighbour, not as a paid job.

What do We do?

We aim to give service users and carers information and opportunities to effectively take part in the planning and development of care services. We provide a 'meeting place' (both real and virtual) where users and carers can exchange views, express concerns, gain information, initiate solutions, agree action, learn skills and meet service providers. We cover the rural areas of Inverness-shire as well as the city.

Why?

We believe that community care services will work best if users and carers are involved in designing the way they are delivered. The government requires service providers to take account of the 'expertise' of the 'customers' of services.

What can I do to help?

A whole variety of things according to your interest: tell us your experiences of care services (both positive and negative), receive our newsletter and share its information with others, attend our regular meetings, or occasional working groups on specific topics related to your experience, take part in surveys, speak at meetings, take part in staff training courses giving input on the user/carer perspective, help with the newsletter, etc.

How do I find out more?

We are part of Highland Community Care Forum:

Highland House
20 Longman Road
Inverness
IV1 1RY
Tel - 01463 718817
Fax - 01463 718818
E-mail - hccf@hccf.org.uk

Marj Donaldson is the Forum facilitator (Email: MDonaldson@hccf.org.uk)

Explore this website for more information about HCCF. Or you can contact us directly (address below). We can usually assist users and carers to take part by helping with transport, childcare, respite care, specialised equipment etc.

How can I join Inverness Community Care Forum?

Print this page, complete the reply slip part and return it to the address below:

Name ______________________________________

Address ____________________________________

Phone/Fax _________________________________

E-mail ____________________________________

Return this reply slip to us at:

Inverness Community Care Forum,
c/o Highland Community Care Forum
Highland House
20 Longman Road Inverness
IV1 1RY

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© Highland Community Care Forum.
Tel: 01463 718817 — Fax: 01463 718818 — Email: hccf@hccf.org.uk

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