The Service Level Agreement (SLA) sets out the baseline work for which the core of HCCF, the Local Forums, the Carers Project and the Advocacy Project are funded by our core funders, Highland Council and NHS Highland.

The SLA was finalised in 2001.

Conferences

• 2000
• 2001
• 2002

Service Level Agreement

• Report 01-02
  (PDF 164K)

Staff & Board Members

"HCCF will work with users of Community Care Services and their carers to develop the confidence, skills, knowledge and networks through which they can become the central influence on the services which affect their lives.

HCCF will assist the Council and Health Board to address and meet their respective statutory requirements in terms of user and carer consultation, involvement, policy and development.

In all its activities, HCCF will operate from community development principles, working along with users and carers to identify the issues and plans of action. HCCF’s agenda will therefore, be largely set by users and carers. In order to protect the integrity of HCCF, statutory agencies will endeavour to engage in good practice through early involvement, good communication, open and accountable consultation methods and feedback. These actions will be guided by the standards laid down in the Scottish Executive's Compact with the Voluntary Sector."

The SLA sets targets for HCCF, Local Forums, the Carers Project and the Advocacy Project against which HCCF reports. Our 2001-2002 Report is available here.

The SLA has been rolled forward to 2002-2003